1. How do I choose the right size?
ZELAR pieces are designed with an intentionally oversized, boxy fit.
Check our Size Guide and compare the measurements with a T-shirt that already fits you well.
If you're between two sizes, choose the smaller size for a cleaner oversized fit or the larger size for an extra-loose look.
2. What sizes are available?
Our current collection is available in:
M / L / XL
Availability may vary depending on the piece and stock.
3. Are ZELAR pieces oversized?
Yes.
Our pieces are designed with a relaxed, wider silhouette that gives you the signature ZELAR oversized streetwear look.
You don't need to size up just to get an oversized fit.
4. How long does delivery take?
Orders are usually delivered within 2–5 business days.
Delivery time may vary slightly depending on your location, order volume, or courier conditions.
We'll always do our best to get your ZELAR order to you as quickly as possible.
5. How much does shipping cost?
Shipping fees depend on your delivery location.
The applicable shipping cost will be shown or confirmed when placing your order.
6. How can I track my order?
Need an update?
Contact our Customer Care team through WhatsApp and send us your:
Name + Order Number
We'll help you check the latest status of your order.
7. Can I exchange or return my order?
Eligible items can be exchanged or returned according to our Shipping & Returns Policy.
Products must be in their original condition, unworn, unused, and with their original tags and packaging.
8. What if I receive the wrong or defective item?
Contact us as soon as possible.
Please send:
Your order number + clear photos of the item
Our Customer Care team will review the issue and help you with the next steps.
9. Can I change or cancel my order?
Contact us as quickly as possible after placing your order.
If your order hasn't been prepared or shipped yet, we'll do our best to make the requested change.
Once the order has entered the shipping process, changes may no longer be possible.
10. Where can I follow ZELAR?
Stay connected for new drops, restocks, styling, and everything ZELAR.
Instagram: @zelar_eg
TikTok: @zelar_eg
12. Will sold-out pieces be restocked?
Some pieces may return, while others may be available for a limited time only.
Follow @zelar_eg on Instagram and TikTok to be the first to know about restocks and new drops.
13. How should I take care of my ZELAR piece?
For the best long-term condition, always follow the care instructions on the garment label.
We recommend treating every piece with care to preserve its fit, fabric, and print quality.